MS-720: Microsoft Teams Voice Engineer
Welcome to the MS-720: Microsoft Teams Voice Engineer course! In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems. Students in this course are interested in Microsoft Teams Phone, telephony, or communications solutions and in passing the Microsoft Teams Voice Engineer certification exam. To earn the Microsoft Teams Voice Engineer certification, candidates must also pass Exam MS-700: Managing Microsoft Teams in addition to the MS-720 exam.Through a blend of hands-on labs and interactive lectures, you will learn to troubleshooting methodologies and how to resolve common telephony and voice problems. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration.
Microsoft Courseware
Instructor-Led Training
Course Duration: 3-Day (24-Hour)
Microsoft Official Lab Exercises
Courseware Life Time Free Upgrade
Cloud Lab Access
Overview
Students in this course are interested in Microsoft Teams Phone, telephony, or communications solutions and in passing the Microsoft Teams Voice Engineer certification exam. To earn the Microsoft Teams Voice Engineer certification, candidates must also pass Exam MS-700: Managing Microsoft Teams in addition to the MS-720 exam.
Before attending this course, students should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams:
- Plan and configure a Microsoft Teams environment
- Manage chat, teams, channels, and apps
- Manage calling and meetings
- Monitor and troubleshoot a Microsoft Teams environment
Modules
Module 1: Plan and configure Teams Phone
- Plan for Teams Phone
- Plan and optimize network performance for Teams Phone
- Migrate voice services from Skype for Business Server to Teams
- Configure Teams Phone
- Configure auto attendants and call queues
- Configure and deploy Direct Routing
- Extend Teams Phone with additional services
Module 2: Manage Teams Phone
- Configure and manage voice users
- Configure, deploy and manage Teams devices
- Monitor and troubleshoot Teams Phone
Fees And Schedule
Instructor-Led Training
24-Hour of Instructor-Led Training One to one doubt resolution sessions Microsoft Official Lab AccessLearning Objectives
By actively participating in this course, you will learn about the following:
- Plan and Configure Microsoft Teams Phone
- Plan and optimize network performance for Teams Phone
- Configure and deploy Direct Routing
- Configure, deploy, and manage Teams devices
- Monitor and Troubleshoot Teams Phone
Reviews
Dipak Agarwal - Business Analyst at Genpact
Excellent professional & comfortable environment to learn
The training was good, I would like to go through some more training.
Gurpreet Marwaha - IAM Analyst at National Australia Bank, Australia
I learned a lot
Excellent Office 365 training provided by Flexmind
Kiranmai Yachareni - Web Developer at Total Quality Logistics, USA
Excellent ability to clarify all the queries I raised
Thank You! I would definitely recommend it to others. The training session was very informative and interactive. Very useful and definitely thought-provoking. All the module sessions were clear and interactive, great, and friendly. Catered to all levels, which was good for those just starting out and those with more experience. I really appreciate the recorded videos and training material, which would be definitely helpful for later references.
Praveen S (Associate at Grant Thornton LLP)
Excellent knowledge of the trainer on the Subject
I attended PowerApps/Flow training from Flexmind. The topics of the course were well organized & knowledge of the trainer on the subject was excellent. It was very helpful and I will apply in my day to day task at the office. I will definitely recommend a friend or colleague to attend courses from Flexmind.