How to achieve Intelligent Automation with Kofax

In this blog I will help you understand Kofax Intelligent Automation Platform, here you will learn about various components and name of the various Kofax products lying under those components. Also, a simple HR Onboarding use case is outlined towards the end of the blog so that you can relate this with real life use case and what can be automated or orchestrated with Kofax Intelligent Automation platform.  Here you go, enjoy the read.

Market demands for greater integration of technologies that improve customer engagement, drive operational excellence and expand capacity sparked the creation of the Kofax Intelligent Automation Platform. Consolidating complementary automation and artificial intelligence (AI) and a best-in-class marketplace ecosystem forms a connective tissue that enables digital transformation of end-to-end business operations at scale.

Kofax Intelligent Automation leverages machine learning to transform structured and unstructured data into actionable insights, and embedded AI smartly recognizes people, content and context. The result is a powerful “total” workforce comprising digital workers and human talent—without the friction and cost of juggling multiple, disparate point solutions. Your organization benefits from lower total cost of ownership and reduced manual work and errors. Your workforce is more productive, and customers are more engaged. And the open architecture of the Intelligent Automation platform allows you to customize your transformation, adopting and extending platform capabilities at your own pace.

Kofax Unified Intelligent Automation Platform

Kofax Intelligent Automation software platform helps organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. They have combined RPA, cognitive capture, process orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability. Kofax product suite provides five niche interoperable technologies on a highly flexible platform to achieve unparallel Intelligent Automation. All these five products are from Kofax and thus eliminates the friction and cost of managing multiple vendor technologies, procurements and relationships.

COGNITIVE CAPTURE

Ingest & understand any document and its information via any ingestion channel and in any format with capture and cognitive document automation. Kofax Import Connector(KIC), WebCapture and Front Office Server and three main tools responsible for ingesting document form various input channels, like Email, Fax, Network Folder, FTP, WebService, MFP Devices, Scanner, Mobile etc. Kofax Transformation Module also referred as Transformation Toolkit is the main Kofax product for advanced classification, separation and extraction of Structured and unstructured documents. Both ingestion and transformation components are integrated and available on Kofax Total Agility unified platform.

ROBOTIC PROCESS AUTOMATION

Employ software robots to automate repetitive tasks and manual processes, enhancing the work of human talent by enabling them to focus on innovative, customer-focused initiatives. Automate the acquisition and integration of information from websites, portals and other hard-to-reach sources. Kofax RPA earlier called Kofax KAPOW is their main RPA product. Recently Kofax RPA product has been rated as one of the best RPA vendors by Gartner in top four use cases. 

PROCESS ORCHESTRATION

Drive successful outcomes by orchestrating multiple actions, people, software robots, policies & systems. Automate routine workflow and case management processes for compliance, flexibility and better human decision-making. Kofax Total Agility is the main workflow product of Kofax and it provides a unified platform  and out of box integration with all Kofax IA components. Kofax TotalAgility combines capture, process management, analytics, and mobile capabilities into a single unified platform.

ADVANCED ANALYTICS

Provide actionable analytics for any business process with increased visibility and deeper insights. Provide actionable analytics for any business process. Automate system monitoring & recovery. Kofax Insight (KI) is the main Kofax tool for analytics and integrates will with other Kofax products − Analysis of data in the context of a business process (business and process intelligence). Compare, group and focus analysis on how your organization is executing business processes. Understand the behaviour that drives how your customers, clients and users engage with your processes and how those patterns of execution impact your bottom line

MOBILITY & ENGAGEMENT

Communicate and transact in efficient, effective, and trusted ways with e-signature, facial recognition and on-demand communications. Kofax Communications Manager (KCM) enables to create relevant, accurate, and highly personalized content, delivered in both paged (e.g. print or PDF) and non-paged formats (e.g. email, HTML, and XML)                      

Kofax Sign Doc provides for a wide range of e-signing methods and scenarios, including customer in store or branch, connected via video or audio or through remote self-service. Eliminate paper and wet-ink signatures.

Typical Use Case Leveraging Intelligent Automation With Kofax

HR Onboarding use case where different Kofax products can be used to automate the whole process.

  • Approve job posting – Kofax Total Agility
  • Post to job board/portal – Kofax RPA
  • Applicants apply – KTA
  • Schedule interviews – KTA
  • Choose applicant – Approve selected after interview process – KTA
  • Generate offer letter document and send to candidate – KCM
  • Sign on document and return – SignDoc
  • Request Proof of Identity document – Mobile Capture
  • Extract and validate – KTA and Transformation
  • Remove job posting – Kofax RPA
  • Notify successful applicant – KCM or KTA

Summary

In this blog I have explained about components and products associated with Kofax Intelligent Automation platform. More articles to come on each component of this platform, stay tuned and follow Flexmind for future articles. Feel free to get in touch with us here or email at learning@flexmind.co for any query related to Kofax and Intelligent Automation.

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